Privacy

Zilka Forge respects your privacy. As a small business, we collect only the minimal information needed to make, sell, and ship your order. We track nothing beyond this site, and will never sell your data.

What is collected

When you order: name, email, shipping, and billing address, item(s) purchased, and any note you write with it. Your payment details go straight to our payment processor. Zilka Forge never sees or stores any card information.

When you create an account: name, email, and the phone number and address you provide.

Wholesale: If you apply for wholesale pricing: We store your shop details.

Newsletter: email address, once you have confirmed it.

Review: If you write a review: the review (attached to the item reviewed), the name you chose to show with it, your email address, and the order it belongs to (used internally only, never shown publicly or on the review).

Why

Small businesses need all the help they can get, and we use this data to help us be better. All data is anonymized except for where it's necessary (to take payment, ship orders, answer questions, and keep the legally required records, as well as for an account you create, a review you write, a wholesale application you send, or our newsletter if you request it). We do not and will never sell or rent your information.

Who else handles it

Zilka Forge uses a few third party services to process information for us, each only for its own task, and each bound by its own privacy terms. They are listed under Data processors at the foot of this page.

Cookies

Zilka Forge uses two small cookies: one maintains cart information for 30 days, and one records your light or dark mode preference for the site. Switching measurement off is remembered by a third. Signing in and paying set cookies required for Clerk and Stripe functionality.

Analytics

We use PostHog to count page views and shop events, such as products viewed, cart adds, or orders placed. We set no cookie and store nothing in your browser. Visits are computed with random data as unique, but are not traceable back to users, and the random data is discarded every day, so one day's visits cannot be linked to another's. If your browser sends the Global Privacy Control or Do Not Track signal, or you switch measurement off at the foot of any page, nothing is counted. Signed in, the switch follows your account.

Error reports

When something on the site breaks, a report goes to a third party service so it can be fixed. It carries what went wrong and where, and nothing about you: no name, no email address, no IP address, no cookies, and of the page only its path.

The newsletter

You are only added after you press the button in the confirmation email. Every email carries a way to unsubscribe with one click, and unsubscribing is final until you sign up again yourself.

Reviews

A review appears on the site under the name you gave it, never with your email address, and only after we have read and approved it. After an order has shipped we may email you once to ask for a review; that email carries a link that stops any further such email, and we ask nobody more than once in 30 days. To have a review of yours changed or removed, write to admin@zilkaforge.com.

Your choices

You can see and change your account details when signed in. To see what else we hold about you, to have it corrected, or to have it deleted, write to admin@zilkaforge.com. Order records are kept as long as tax and accounting law requires.

Changes

When this policy changes, the date below changes with it. Earlier versions are kept, and we will show you one on request.

Last updated: November 2026.