Terms

The terms of buying from Zilka Forge, in plain words.

Orders

An order is placed when your payment goes through, and you receive an email confirming it. By paying for an order, you agree to these terms. Prices are in US dollars. Shipping, and any tax that applies, is shown in the payment form before you pay.

If we cannot fulfill an order, for instance because a piece sold elsewhere in the same moment or a price was shown in error, we will tell you and refund you in full.

Made to order

A piece made to order is paid for when you order it and promised for a week, the week it ships, shown before you pay and in your confirmation email. You can cancel it for a full refund until two weeks before that week begins. If the forge cannot keep that week, we tell you; when the new date is more than a month past the promise, or the piece is delayed a second time, we ask whether you still want it, and without your yes the order is canceled and refunded in full.

Handmade work

Every piece is made by hand. Hammer marks, small differences in size and color, and the way a finish changes with wear are the nature of the work, not defects. Photographs show the piece or one of its kind as truly as a screen allows. Meanings described are traditional and cultural, not a promise of any effect.

Shipping and returns

Shipping and Returns are described on their own pages, which are part of these terms.

Reviews

Only customers who have bought a piece can review it. A review appears once we have read it, under the name you chose; we may decline to publish one, or take it down later.

Wholesale

Wholesale prices are offered to approved shops only, for resale, and may carry minimum quantities. Apply here.

Our work and words

The designs, photographs, and text on this site belong to Zilka Forge. You are welcome to share them with a link back; please do not copy them for your own trade.

Your information

How we handle it is set out under Privacy.

Limits

Our liability for an order is limited to what was paid for it, except where the law does not allow a limit, such as for personal injury.

The law that applies

These terms are governed by the laws of Oregon. A dispute is heard in the state or federal courts in Multnomah County, Oregon, and small claims court is always open to either of us.

Changes

When these terms change, the date below changes with it. Earlier versions are kept, and we will show you one on request.

Last updated: November 2026.